Effective Date:​ January 14, 2026

1. Scope​

This policy applies to all orders shipped by MICHELE SHOWKEIR LLC​ (“we,” “us,” or “our”), including products, returns, and exchanges. We prioritize safe, timely, and cost-effective delivery to ensure an excellent customer experience.

2. Carrier Selection​

We partner with carriers that hold valid licenses and comply with applicable laws. Carriers are selected based on reliability, service quality, coverage, and cost-effectiveness.

3. Shipping Methods & Areas​

• Standard Regions (e.g., Continental US):​ FedEx, UPS, USPS, or regional carriers.

• Extended Regions (e.g., Alaska, Hawaii, Remote Areas):​ USPS Priority Mail or specialized logistics.

• Special Items (fragile, high-value, perishable, etc.):​ Shipped via dedicated services with enhanced protection.

  International shipping available; fees calculated at checkout.

4. Processing Time​

• Orders placed before 12:00 PM PST on business days ship within 1–2 business days (excludes pre-orders/custom items).

• Weekend/holiday orders ship within 24 hours of the next business day.

• Item-specific timelines (e.g., “Ships in 7 days”) are noted on product pages.

5. Shipping Fees​

• Free Shipping:​ Orders over [Amount]​ within the contiguous US.

• Standard Fees:​ Orders under [Amount]​ incur a [Amount]​ shipping fee.

• Extended Areas:​ Additional surcharges apply (displayed at checkout).

• International:​ Costs calculated by destination/carrier during checkout. Customs/duties are the customer’s responsibility.

6. Returns & Exchanges​

• Our Error (e.g., wrong/damaged item):​ We cover return shipping and replacement costs.

• Customer-Initiated (within 14 days, unused items):​ Customer pays return shipping; we cover replacement shipping.

• Refused/Undeliverable (due to incorrect address):​ Customer bears all costs.

7. Risk & Ownership​

Ownership and risk of loss transfer to the customer upon delivery to the carrier.

8. Prohibited Items​

We comply with all regulations restricting hazardous materials (e.g., explosives, chemicals). Customers assume responsibility for legal compliance.

9. Force Majeure​

We are not liable for delays caused by unforeseen events (natural disasters, pandemics, government actions, etc.).

10. Policy Updates​

We reserve the right to modify this policy. Updates take effect immediately upon posting on havenly.sbs.

Contact Us​

For shipping inquiries:

📧 support@havenly.sbs

📞 +1 (434) 317-9954

📍 MICHELE SHOWKEIR LLC

26951 LA ALAMEDA APT 1310

MISSION VIEJO, CA 92691